Guaranteed Satisfaction

We believe every trader should work with a company they can count on in every situation. All of them deserve to get the best service since they put their trust, time, and money in a specific company. Our philosophy is to serve with dignity to our customers and reward them for being loyal to us for a long time.


A guarantee backs our commitment to your satisfaction. If you are not completely satisfied for any reason related to our services, we will review your actions, strategies, and used tools. We will help you rebuild your plan and refund your account for you to be in the right spot. You won’t find that kind of promise everywhere—but you will find it here.

Security in Waldex Pro

Well, the bold word for a company which makes business online should be security, and for us, it is. The security issue is an integral part of a satisfaction guarantee. Have a look at what you can do to help safeguard your information. Keeping personal and financial information secure is a partnership.

We limit the number of employees who have access to clients’ personal information. All employees who handle sensitive information are trained in privacy and security. When you call us by phone, our representatives ask for several pieces of identifying information before you are authenticated and can conduct transactions. Before starting to trade, after you made the first time deposit, we ask you for a state-issued photo I.D. (such as a driver’s license) or federal government-issued I.D. (such as a passport), proof of residence and DOD (document of deposit).